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Rules & Regulations97

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Terms & Conditions3

General Terms and Conditions What are the Terms and Conditions for SBONOVA promotions?What are the Terms and Conditions for use of the internet betting platform?

Betting Rules & Regulations8

Sports Betting Rules Example for E Sports Over/Under Bets Streamer Games Rules

Live Casino Betting Rules

SBO Live Baccarat1

Baccarat Betting Rules

SBO Live Roulette1

Roulette Betting Rules

SBO Live Dragon Tiger1

Dragon Tiger Betting Rules

SBO Live Sic Bo1

Sic Bo Betting Rules

Hi-Lo & Numbers0

Privacy Policy1

Promotions Terms & Conditions85

General Promotion Terms & Conditions SBONOVA Voucher Terms and Conditions

5% Weekly Elite Cashback

Ineligible Casino Games For Cash Rebate 1.1 % Unlimited Daily Slots and Fishing Cash Rebate 0.7 % UNLIMITED LIVE CASINO DAILY CASH REBATE 0.35 % UNLIMITED SPORTS DAILY CASH REBATE

Past Promotions78

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2026 World Cup Promotion0

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Technical Issues9

The website is not displaying correctly on my computer. What can I do?Why am I not able to sign in during the website maintenance period?What can I do to improve slow browser performance?Can I use my existing browser to view SBONOVA?How can I ensure that the link I am accessing is authorised by SBONOVA and not a phishing site?Why does it take so long to load the website?What can I use to play Live Casino?How long will the website maintenance take?Do I need to enable cookies to view the website?

SBONOVA Account139

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Opening a SBONOVA Account9

What do I benefit from opening a SBONOVA account?How do I open an account with SBONOVA?Why am I asked to provide my personal information during registration?Can I change my registered currency?Does SBONOVA offer a test or trial account?Why do I need to provide documents to verify my identity?Can I have more than one SBONOVA account?Why am I prohibited from opening an account?Do I have to deposit funds once I have opened an account?

Managing Your Account13

How do I close my SBONOVA account?I think I may be gambling too much. What can I do?How do I activate the self-exclusion feature?I received an email that says that my identity details could not be verified. What can I do?Can I change my login name?How do I change my password?How do I change my security question and answer?How can I benefit from using a strong password?Where can I view information on my previous transactions?How can I change the settings for my preferences?How do I unsubscribe from SBONOVA’s promotional email service?What do those terms on my account statement mean?When would my password expire?

What can I do if I suspect that my account has been hacked?I cannot sign in to my account. What can I do?What can I do if I forget my login name or password?

Deposit & Withdrawal17

How can I learn more about depositing or withdrawing funds?

Deposit Method2

Where can I see SBONOVA’s bank details?Which Malaysian banks can I use to deposit?

What are the minimum withdrawal amounts?What is KYC requirement?How do I withdraw funds from my account?Is there any rollover requirement before I can withdraw my money?How can I check if I have already met the rollover requirement to receive my bonus?Why is there a withdrawal limit for my SBONOVA account?How long does it take for my withdrawal to reach me?What is the Bank of Thailand rules and regulations for withdrawals?

What are the minimum deposit amounts?What are the currencies that SBONOVA supports?What payment methods are available for my selected currency?My payment transaction was rejected. What can I do?I made a deposit but the funds were not credited to my account. What can I do?How do I deposit funds into my account?

How do I use SBONOVA WAP mobile service?What is SBONOVA WAP mobile service?What are the fees involved in using the WAP service?

Before Placing Bet0

Event/ Market Information0

Display and Symbol0

General Sports Information2

I have enabled score sound alert, will I be notified when there is a change in score for all events or only for events I have placed bets on?How do I change the time zone of the event display time?

Bet Settlement14

What is Cash Out?How do I know if I have won a bet?What do the different bet statuses mean?Where can I view the bets I have made in SBONOVA Sports?Why does my statement page indicate "Set Handicap" even though I’m betting on Tennis set winner or period betting?Why was my bet void?Why is the settlement for penalty Over/Under market different from penalty Handicap market?What happens to my stake for bets that are refunded, void or rejected?What is the Dead Heat Rule?What is an unconditionally determined bet?Why are the results provided by SBONOVA different from live score sites?Why is my tennis bet still in running even though the game has long been suspended?Where can I find results of an event that has ended?How long does it take for my bet to be settled?

How do I use the bet slip to place bets in sports?How do I place a live bet in SBONOVA Sports?How can I use my smartphone to place a bet?How can I use my mobile phone to place a bet?How do I know if my live bet has been accepted?Why do the odds change frequently during betting?Where can I view my pending bets?Can I cancel a bet after it has been placed?

Betting on Specific Type12

What is a split handicap bet?How to calculate the maximum payout per bet when I bet on the negative Indo odds?How to calculate the maximum payout per bet when I bet on the negative Malay odds?How do I place a mix parlay bet?What is the difference between Asian 1X2 and European 1X2?Why should I play Asian Handicap?What is the minimum number of selections for a mix parlay bet?What is Next Goal betting?What is a mix parlay bet?What is a combo parlay?How does the Over/Under split handicap work?How do I calculate odds and winnings for a mix parlay bet?

Virtual Sports9

Where can I find information about SBONOVA Virtual Sports?

Virtual Football & SBO Cup4

Virtual Football & Virtual World Cup Betting Rules How do I place a bet in Virtual Football League on SBONOVA Mobile Web?What is Virtual Football?What is SBO Cup?

Virtual Basketball2

Virtual Basketball Betting Rules What is Virtual Basketball?

Virtual Racing2

Virtual Racing Betting Rules What is Virtual Horse Racing?

Where can I find information about SBONOVA Games?

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Three Faces Baccarat0

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Privacy Policy5/11/2018

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